Shipping policy

At Wazuraa, we aim to make every part of your shopping experience simple, transparent, and dependable. This shipping policy explains how we process and deliver orders so you know exactly what to expect when you shop with us.

📍 Shipping Locations

Please note: We currently ship only within the United Kingdom.
Orders placed from outside the UK cannot be processed or delivered.

🚚 Delivery Times

We work hard to ensure fast and reliable delivery. Below are our estimated timelines:

  • Order Cutoff Time: 5:00 PM (UK Time). Orders placed after this time are processed the next business day.

  • Processing Time: 1–2 business days (Monday–Friday).

  • Transit Time: 4–7 business days (Monday–Friday).

  • Estimated Delivery Time: 5–9 business days in total.

These timeframes may vary slightly during holidays, peak seasons, or unexpected courier delays.

📦 Carrier Services

To ensure safe delivery, we partner with trusted UK carriers, including:

  • Royal Mail

  • Hermes / Evri

  • DPD

Your order will be shipped by the most suitable carrier depending on package size and destination.

💰 Shipping Costs

  • Free Shipping: All UK orders qualify for free shipping with no minimum order requirement.

🧾 Tracking Your Order

Once your order has shipped, you will receive an email containing your tracking number. You can use it to follow your parcel’s journey until it arrives at your door.

❗ Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us as soon as possible. Our support team will investigate the issue and assist you with a solution.

📞 Contact Information

Store Name: Wazuraa
Company Name: AHEBUYS LLC
Address: 153 Wyoming Ave, Sheridan, WY 82801, USA
Email: support@wazuraa.com
Phone: +1 205-547-3356

Customer Service Hours:
Monday to Saturday — 9:00 AM to 6:00 PM
We aim to respond to all emails within 1–2 business days.